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Greensboro, NC
Salary: $15.00 to $19.00 /hour

Service Technician

Reports To: Service Supervisor | Community Manager

Company: DLP Real Estate Management

Compensation : $15-19 hourly commensurate with experience

Job Type Full-Time

Location: Greensboro, NC

​Benefits: Health, Dental and Vision Insurance, 401(k) with company matching, Voluntary Insurance, 3-weeks Paid Time Off, Holidays, Learning/Educational Incentives, Living Fully Well-being Program, Flexible Work Schedule, Company Events, and the incredible feeling of fulfillment from making a difference in the lives of others while achieving your dreams and goals!

Summary : Property Management company is looking for an experienced, skilled, motivated, and organized individual to join our maintenance department.

What you have already achieved:

  • Experience in plumbing repair
  • Experience with PTAC and window ACs
  • Experience in electric repairs
  • Appliance Repair
  • Plaster/ Drywall Repair
  • Painting
  • Experience in Lock Replacement
  • Experience in Apartment Unit Turnovers in old and new buildings
  • Have a valid driver’s license and a reliable vehicle to use for every day work assignment.
  • Possess own basic tools

What you are great at:

  • “Inspect, maintain the following items on a DAILY basis : Gates/Fences must close and latch properly at all times, Trash/debris removed (Including Dumpster areas), community grounds for any trip and fall areas, Clarity of water-remove obvious dirt & debris of the pool, Signage-visible & in good repair, clean, free from trash and pet debris, and trash emptied.
  • On Call rotation every other week and/or as assigned by the GM
  • Assist with controlled access, key fobs, mailboxes, amenity space, PTAC management, and other access-related items
  • Walk the grounds daily & keep clean & well-kept including storm drains, making curb appeal the primary focus
  • Work with the General Manager to understand the asset’s redevelopment & construction if necessary, with a focus on PTACs with ducting, plumbing, electrical, and scope-related work
  • Prioritize Work Orders daily to insure new move-ins experience the best lifestyle possible
  • Manage the Work Order process through Appfolio and or any applicable PM System
  • The property is to be maintained to be appealing, safe, and energy efficient
  • Tools and equipment: provide own truck and basic hand tools
  • Apartment turnover: Turn units in 5 days of vacating, perform ready maintenance on vacated apartments, walk the unit same day as vacated. Use turnover checklists to create a turn list of supplies and resident charges.
  • Safety: keep the property and all associated equipment in safe condition
  • Inventory control: assist Service Supervisor as requested in managing & purchasing maintenance supplies within budget, upon approval of the General Manager
  • Emergency maintenance: on-call rotation after normal business hours for emergency maintenance requests
  • Saturday coverage rotation to include on call rotation
  • Positive & professional resident and team member interaction
  • Preventative Maintenance: regularly inspect the property and perform scheduled maintenance. Inspect/service 1/12th of the property each month, and inspect at the same time Pest Control is performed
  • Corrective maintenance: make light carpentry, plumbing, electrical, appliance, painting, masonry, roofing, and PTAC repairs
  • Equipment: provide your own transportation and basic tools. The Company provides specialized tools and equipment. Store, maintain, and safeguard tools and equipment. Maintain a clean and orderly maintenance office and shop with inventory control.
  • Maintains map with General Manager: showing location of all sewer clean outs, water and electrical cut offs.
  • Turn units within 10 days of move out starting the turn the same day as move out with a goal of completing within 5 days of move outs.
  • Weekly inspect the property for lease violations and report findings to General Manager
  • Weekly Inspect the property for lighting needs and report to the General Manager
  • Work with vendors and maintain positive vendor relations
  • Participate in Daily Huddles; Weekly L10 meetings; Weekly WIG; and any other company meetings as per your leader
  • Complete service requests and meet resident satisfaction within 24 hours of receiving request. Update Supervisor or Manager on any delays or parts on order.
  • Arrive at the office before required start time ready for work.
  • Attend daily huddles and weekly WIG meetings
  • Live our core values

Who you will work with :

  • 350+ high energy team members ready to assist with any project
  • An experienced top-level Leadership team
  • A Regional Service Manager and Executive Real Estate Management Team to support and assist your growth and development

What you’re motivated by:

  • A fast pace. We’ve grown exponentially and new team members continue to join our DLP family.
  • ​An executive leadership team that trusts each other, communicates effectively, and is committed to helping team members grow, both personally and professionally.
  • Visionary, smart, and thoughtful CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
  • A culture focused on developing and investing in team members – coaching, training, and supporting each other. We have a mantra of “Leaders made here” at DLP, focused on developing and growing leaders


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